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FREQUENTLY ASKED QUESTIONS
Horror Dome masks, costumes and props are not available in stores, as the manufacturer we only sell our Collector masks, costumes and props right here on our website. This insures that you will have an original Horror Dome mask design and not a cheap knock off.
A Pre-Order is an item that has not yet been released by the
manufacturer, but is available to be ordered in advanced.
Pre-Ordering an item is a great way to guarantee yourself a
place in line, as we ship on a first come first serve basis.
The expected ship month for the product is an estimate of
our release date. It is the most accurate information we have, but not
necessarily a guarantee.
If you place a Pre-Order, you will be billed now to
guarantee your place in line. There are no cancellations on Pre-Orders since
once you place your order the product will be added to our production list and
we will start making it for you.
Credit Cards accepted: American Express - Discover - MasterCard - Visa.We also accept PayPal, Sezzle and Amazon Pay.
Yes, we do ship internationally. It will cost more to ship your order internationally than within the United States. Delivery times are also longer for international shipping.
Often when you purchase more than one item, it will come from more than one studio or warehouse. This means that the rest of your order is being sent separately and can sometimes arrive at different times.
Another possibility is that one of the items is out of stock. When this occurs, the amount of that item plus its shipping will be refunded back to your card (or PayPal or check in the mail).
If your mask too loose, you can glue some new and unused sponges or sheet foam cut to size into the inside using rubber cement or silicone bathtub caulk. If it is too tight, you might consider slitting the back. However, it is very rare that a mask is too tight as our artists design our pieces with wear ability in mind.
By such and such date - we cannot make promises on delivery times, and do not accept refunds for any non-Halloween deadline. You can always email and ask.
Keep your mask on a wig stand, or something roughly head-shaped. Keep them out of heat. Keep them out of sunlight and fluorescent lighting. If the mask becomes distorted (remember latex is a natural product) use a blow drier on the low-heat setting. Store covered in a plastic bag, or in a sealed display case.
If we Still haven't answered your question? Contact us!
Your horror experts at the Horror Dome are proud to present you with a collection of high-quality Halloween masks to bring a new level of fright to your life. With our collection of ghosts, ghouls, aliens, cryptids, and more, you’ll be able to steal the show during your next masquerade ball, Halloween gathering or when you Trick or Treat.
All our Halloween masks for adults are fashioned from the highest quality latex by our terror inspired craftsmen to give the most realistic horror experience to everyone you encounter during your masked escapades. Each of our scary Halloween mask lines brings its own special flair to the design, from our movie-quality HD Studio Masks to our Ultra-Realistic Silicone Halloween Masks that turn your every movement into a fresh dose of horror to your costume.
If you’re looking for the perfect face for your next haunted costumed horror event, the Horror Dome has scary Halloween masks that are sure to steal the show.